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Why is the touch panel not responding (the screen display is not working)?

  • Press the Power button for about 10 seconds to check if the tablet can be booted into the system.
  • Upon entering the tablet’s main page, press the Volume buttons to test if the volume begins adjusting (to check if the system responds.)
  • If the system can be rebooted and volume is working, the touch sensor function might have failed. Please submit a new Ticket at our Online Support Center to inform us of the problem and receive RMA instructions.
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